Contact us
We’d love to hear from you.
We’re here to answer your questions and listen to your suggestions.

Hours
Mon – Fri
8:00 am — 6:00 pm
Sat
8:00 am — 5:00 pm
Sun
Closed
Contact
Email
[email protected]
Phone
(202) 555-0101
(202) 555-0102
Let’s Connect
Frequently Asked Questions
Have questions? We have answers.
Do you make flight reservations?
No, we strongly suggest and encourage you book a flexible flight in case of any unexpected situation. Please call us or book online to confirm you arrival
What are your operating hours?
We are usually open during business hours only, but feel free to call concierge team, available 24/7.
Do you have private transportation and accommodation?
Yes, we offer exclusive services. If you have any special requirements, please inform your server, and we’ll do our best to accommodate you.
Is my international insurance going to cover my treatment?
Most likely yes, but we need to check your insurance policy first; direct payment may not be available, but all medical records and bills are provided so you’re able to submit reimbursement.
Can book my own transportation and accommodations?
Absolutely! You can book and manage on your own.
We offer both within a specific radius to the hospitals because studies appointments, follow ups, etc. are our priority.
Don’t worry, concierge team will take good care of you
Can I bring my whole family?
Absolutly, bringing your family will squeeze the most juice out of this trip. We have extensive activities and tours for you to enjoy.